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Notice of Privacy

Acacia Digital, with address at Blvd Antonio L. Rodríguez, 1888, Santa María, Monterrey/Nuevo León, 64650, MX, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

Personal data that is collected

Acacia Digital collects the following personal data necessary for the service: full name, email address, telephone number and physical address. Additionally, for billing purposes, tax data may be collected. Acacia Digital undertakes that they will be treated under the strictest security measures that guarantee their confidentiality.

Purposes of data processing

Your personal data will be used for the following purposes: to provide the services and products you have requested; notify you about new services or products that are related to those already contracted or acquired; communicate to you about changes in them; develop studies and programs that are necessary to determine consumption habits; carry out periodic evaluations of our products and services in order to improve their quality; evaluate the quality of the service we provide, and in general, to comply with the obligations we have contracted with you.

Transfer of personal data

We inform you that your personal data may be transferred and processed inside and outside the country, by persons other than this company. In that sense, your information may be shared with business partners, affiliates and subsidiaries for identification, operation, analysis, and other purposes directly related to the services offered by Acacia Digital. We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer under the terms established by that law. .

ARCO Rights

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

Revocation of consent

You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. To know how to revoke your consent, you must submit your request through:

Changes to the privacy notice

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We are committed to keeping you informed about any changes that this privacy notice may undergo, through:

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